I was greeted and welcomed by a young man who was very respectful. Rented a minivan but they forgot to mention that the rear air blows just not cold air
Slow as usual. They tell you a time to pick up the car and then the car still has to be cleaned up, so don't be in a hurry. In the past I've picked up cars from here and noticed damage that wasn't listed on the paper. On return they would show you the damage. So just make sure to check the vehicle well. It looks like a new set of people here, maybe the shady ones were ran off...
Rented from this location Thanksgiving week. There was a problem with my card (would not swipe). Tara went above and beyond to help me get it straightened out and get me in a car. Will definitely rent from them next time I need to.
Nico is absolutely the best! He was very friendly and made my rental experience a breeze. He made sure he let me know what was going on since it was a little wait (35-45 minutes) . If you ever go to the baker location I definitely would recommend allowing him to help you out. His hospitality definitely made up for a sour precious experience a few months ago
However, the team at this location (especially Taylor H.) went far, far above and beyond what was expected from them. I also didn't have a US sim card yet, so they made any calls needed and contacted my future employer to try to find a solution. Things got sorted out for me a few days later (thanks to my future colleagues), but that was the best customer service I ever experienced from a car rental company.
Well
I recently moved to Baton Rouge (from Canada). Before my move, I had made a reservation for a car rental at Enterprise. It turns out that the day I was supposed to go pick up the car, my credit card company cancelled it without notice (because I had purchased something from a website that got a fraud alert or some nonsense). I couldn't pay with my non-US debit card and Enterprise doesn't accept cash, leaving me stranded in the middle of nowhere with no friends or family.
Enterprise Rent A Car is a US Car Rental based in Baker, Louisiana. Enterprise Rent A Car is located at 290 Main St Hwy 19, Baker, LA 70714, USA.
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